Terms of service

Overview

This website is operated by AVNI, INC., d/b/a Sanova Vitality ("we," "us," or "our"). We provide this website including all content, tools, and services available on it to you, the user, on the condition that you accept the terms, conditions, policies, and notices set out below.

By visiting our site or purchasing anything from us, you engage in our "Service" and agree to these Terms of Service ("Terms"), along with any additional terms, conditions, and policies referenced here or linked from this page. These Terms apply to everyone who accesses the site, including browsers, customers, vendors, and anyone contributing content.

Please read these Terms carefully before using the site. If you don't agree with any part of them, please don't access the website or use our Services.

We may add new features or tools to the store from time to time; those additions are also governed by these Terms. We may update these Terms at any point by posting changes to this page, and it's your responsibility to check back periodically continuing to use the site after changes are posted means you accept the updated Terms.

Our store runs on Shopify Inc.'s e-commerce platform, which provides the infrastructure that lets us sell our products to you.

Section 1 — Using Our Online Store

By agreeing to these Terms, you confirm that you're at least the age of majority in your state of residence, or that you have permission from a parent or guardian to use this site.

You agree not to use our products for any illegal or unauthorized purpose, and not to violate any laws applicable in your jurisdiction, including copyright law, while using our Service. You also agree not to transmit any worms, viruses, or other destructive code. Violating any part of these Terms will result in immediate termination of your access to our Services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

Content you submit to us (excluding payment information) may be transmitted unencrypted across various networks and may be adapted to meet the technical requirements of connecting systems. Payment information is always encrypted in transit.

You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any part of the Service or access to it without our express written permission.

Section headings in these Terms are for convenience only and don't affect their interpretation.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We aren't responsible for ensuring that information on this site is accurate, complete, or current at all times. Content here is provided for general informational purposes and shouldn't be your sole basis for making decisions please verify against more current or authoritative sources where it matters. Any reliance you place on material from this site is at your own risk.

This site may include historical information, which is provided for reference only and may not reflect current details. We may update the site's content at any time, but we're not obligated to, and it's your responsibility to check for changes that matter to you.

Section 4 — Changes to the Service and Pricing

Product prices are subject to change without notice. We may modify or discontinue any part of the Service at any time, without notice, and we won't be liable to you or any third party for doing so.

Section 5 — Products and Services

Some products or services may be available only through this website, may be limited in quantity, and are subject to our Return Policy for any return or exchange.

We do our best to display product colors and images accurately, but we can't guarantee that your device's display will render them precisely as they appear in person.

We may, at our discretion, limit sales of our products to particular people, regions, or jurisdictions, limit quantities available, discontinue any product, or change product descriptions and pricing at any time. Any offer for a product or service on this site is void where prohibited by law. We don't guarantee that our products, services, or information will meet your specific expectations, or that errors on the site will always be corrected.

Authorized Sales Channels. Sanova Vitality products are sourced from manufacturing partners, labeled under our brand, and sold through our official website and any retail partners we specifically authorize. We don't support or authorize the resale of our products through unaffiliated third-party marketplaces, storefronts, or other channels, and we can't vouch for the storage, handling, or authenticity of products sold outside these approved channels. If you're uncertain whether a seller is authorized, please contact us before purchasing. We reserve the right to decline service to, or end any business relationship with, anyone found reselling our products outside of approved channels.

Section 6 — Billing and Account Accuracy

We reserve the right to refuse any order and to limit or cancel quantities purchased per person, household, or order. This includes orders that, in our sole discretion, appear to be associated with the same customer account, payment method, billing address, or shipping address. If we modify or cancel an order, we will make reasonable efforts to notify you using the email address, billing address, or telephone number provided at the time the order was placed. We also reserve the right to refuse or limit orders that, in our judgment, appear to be placed by resellers, distributors, or other parties purchasing outside our authorized sales channels.

You agree to provide accurate, current, and complete purchase and account information for all transactions made through the Site. You further agree to promptly update your account information, including your email address, billing address, shipping address, and payment details, to ensure we can successfully process your orders and communicate with you as necessary.

For additional information regarding returns, refunds, and exchanges, please refer to our Refund Policy.

Section 7 — Optional Third-Party Tools

We may give you access to tools provided by third parties that we don't control or monitor. These tools are provided "as is," without warranties of any kind and without our endorsement. Any use of optional third-party tools is at your own risk, and you should review the relevant third party's own terms before relying on them. If we introduce new tools or features in the future, they'll also be covered by these Terms.

Section 8 — Third-Party Links

Some content, products, or services on our site may involve materials from third parties, and links on our site may lead to third-party websites we're not affiliated with. We don't review or vouch for third-party content and aren't responsible for any harm arising from your use of third-party sites, products, or services. Please review any third party's own policies before transacting with them, and direct complaints about third-party products to that third party.

Section 9 — Comments, Feedback, and Other Submissions

If you send us comments, suggestions, or other submissions whether we requested them or not, you agree that we may use, edit, publish, and distribute them in any medium, without compensation to you and without any obligation to keep them confidential or respond to them.

We may (but aren't obligated to) monitor or remove content that we consider unlawful, offensive, or otherwise inappropriate, or that violates someone's rights or these Terms.

You agree that anything you submit won't infringe on anyone's rights (including copyright and privacy), won't contain unlawful, abusive, or obscene material, and won't include malware. You also agree not to impersonate anyone or use a false email address. You're solely responsible for your own submissions, and we take no responsibility for content posted by users.

Section 10 — Personal Information

Any personal information you provide through the store is handled in accordance with our Privacy Policy, available on this site.

Section 11 — Errors, Inaccuracies, and Omissions

Our site may occasionally contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability. We reserve the right to correct these, and to update or cancel orders affected by inaccurate information, at any time and without prior notice, including after an order has been placed. We're not obligated to update or clarify information on the site except where required by law.

Section 12 — Prohibited Uses

You may not use this site or its content to: act unlawfully or solicit others to do so; violate any applicable law or regulation; infringe our intellectual property or anyone else's; harass, discriminate against, or harm others; submit false or misleading information; upload viruses or malicious code; harvest others' personal information; spam, phish, or scrape the site; engage in obscene conduct; or interfere with the site's security features. Violating any of these may result in termination of your access to the Service.

Section 13 — Disclaimer of Warranties; Limitation of Liability

We don't guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results obtained through the Service will be accurate or reliable. We may remove or suspend the Service at any time without notice.

You agree that your use of the Service is at your own risk. The Service and everything delivered through it are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, we and our officers, employees, affiliates, agents, contractors, and suppliers won't be liable for any indirect, incidental, punitive, or consequential damages, including lost profits, revenue, or data, arising from your use of the Service or any product obtained through it, even if we've been advised of the possibility of such damages. Where a jurisdiction doesn't allow this kind of limitation, our liability is limited to the maximum extent that jurisdiction permits.

Section 14 — Indemnification

You agree to defend and hold harmless us and our affiliates, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys' fees arising from your breach of these Terms or your violation of any law or third party's rights.

Section 15 — Severability

If any part of these Terms is found unlawful or unenforceable, that part will be enforced to the fullest extent the law allows, and the rest of the Terms will remain in effect.

Section 16 — Termination

Obligations that arose before termination will survive it. These Terms remain in effect until terminated by you or by us. You can terminate by simply discontinuing use of the site. We may terminate or suspend your access at any time, without notice, if we believe you've violated these Terms, and you'll remain responsible for any amounts owed as of the termination date.

Section 17 — Entire Agreement

Our failure to enforce any part of these Terms doesn't waive our right to do so later. These Terms, along with any policies posted on this site, make up the entire agreement between you and us regarding the Service, superseding any prior agreements or communications on the same subject.

Section 18 — Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law provisions, and any disputes will be subject to the jurisdiction of the courts located in Orange County, California.

Section 19 — Changes to These Terms

We reserve the right to update or modify these Terms at any time by posting the revised version on this page. We encourage you to review these Terms periodically to stay informed of any changes. Your continued use of the Site after any updates have been posted constitutes your acceptance of the revised Terms.

Section 20 — Contact Us

Questions about these Terms of Service can be sent to us through the contact information listed on our website.

By placing an order on sanovavitality.com, you agree to this Terms of Service, along with our Shipping Policy, Refund Policy, and Privacy Policy.